Refund policy

if you’re looking to return or exchange your order for whatever reason, we're here to help! we offer free returns or exchanges within 7 days of receiving your order. you can return your product for store credit, or a refund to the original payment method.

please note the following exceptions to our return and exchange policy:

• discounted items are final and cannot be returned or exchanged

• returned items must be unopened and unused.

• returned items must have no visible signs of wear or use

to initiate a return, please complete the following steps:

1. email us at milla hq and advise that you would like to return or exchange a product.

2. send all items back to us at the following address. milla collagen, 23 challinor street, pakuranga, auckland.

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additional information:

• once received a refund will be made within 3 business days.

• return shipping fees are paid by you, not milla collagen