General FAQ

yes we do ship to australia. we currently offer express overnight shipping through DHL to all metropolitan areas in australia. please allow an extra 1-2 days for all rural addresses.

yes we do ship internationally. we use DHL to ship all of our orders express internationally. we offer overnight express delivery to metro australian areas, with an extra 1-3 days for all other international countries and rural australian addresses.

yes we do offer subscriptions. you can subscribe & save 15% on any of our online products. when you go to add your product to cart, there is an option to click subscribe. this will then ask you to fill out your details and select a frequency that suits you.

yes we do sell refills for our plain marine collagen, as well as for our entire collagen creamer range. we love when our customers purchase refill packs. you are able to do so by selecting package type when adding to cart.

yes, of course. we always love connecting with new businesses, and are always open to stocking milla somewhere new. please get in touch through our contact page and we will respond with more details.

you can find the full nutritional panel for each of our products on the product page. the nutritional panel is uploaded as an image, making it easy for you to see exactly what is going into our products.

we use highly purified marine collagen for our entire product range, apart from the joints collagen. our marine collagen is known to target your skin, hair, & nails, so any of our marine collagen products will help with this. the skin and hair & nails products simply include additional functional ingredients that are known to target either the skin or hair & nails specifically, on top of the marine collagen itself.

your collagen should be stored in a cool, dry place, away from moisture. our glass jars are air-tight, keeping your collagen stored safely.

if you reach out to us using the contact form or emailing, we will happily swap out any product flavour or help you out with any problems you may have with a recent order.

if you are having any issues making changes, updating, or even cancelling your subscription, please reach out to us through the contact form or directly at we are happy to assist you with any changes you'd like to make to your subscription service.

Collagen FAQ

as we age our body isn't able to produce enough collagen naturally, meaning supplements play an important role in reducing the signs of aging. although several foods contain collagen, they are not absorbed into the body as well as hydrolised collagen.

milla collagen is hydrolised which means it's already broken down to make it easy for the body to absorb and digest.

we only use sustainably sourced marine collagen in our products. from fish scales, a by-product of the fishing industry in france. our marine collagen has been hydrolysed for easy absorption and is gluten and dairy free.

there are a lot of mixed messages about how much collagen to have per day. studies have proved that 2.5g per day is enough to see improvements. at milla we recommend 5g per day for results you'll see and love, but if you want to get there quicker increase this to 10g.

we suggest on our functional range and inner health ranges only having two serves per day max, due to the highly effective functional ingredients we add.

you can mix and match milla products, with no problems caused by having different products each day. all of our ingredients with exact amounts are listed on the product pages.

if you are unsure about anything drop us an email (hello@millacollagen) or speak with your nutritionist or gp.

no! our nude marine collagen is highly purified and hydolysed, meaning it's fine and without taste or smell. if you are sensitive to the taste of fish products we do have a range of products to help you enjoy all the benefits from collagen.

no, none of our products are vegan, as they all contain marine collagen. collagen is found in the skin of animals, thus making vegan collagen powders exceptionally rare.

yes. milla collagen is a great source of amino acids and protein. It is also very easily absorbed, even in those with challenged digestive systems. combined with its utility in improving and maintaining health in a number of areas, this makes regular collagen supplementation a great source for additional amino acids and protein during breastfeeding.

while collagen is regarded as safe for general use, we know that pregnancy is an important moment for all. being a marine collagen (sourced from fish scales) some will choose to wait till after pregnancy before using. we'd suggest if you werent sure, to have a chat with your midwife or healthcare professional.

right here in new zealand. we make all of our products ourself, not at a contract manufacturer, which ensures we have full confidence in the products we send to you.

yes absolutely. our collagen creamer range is a great substitute for milk in smoothies, coffees, and hot chocolates. the creamer range is also great mixed into your oats, yogurts, and in bliss balls.

as long as your child is not allergic to any of the ingredients used in each of our collagen products, there is no reason your child is unable to take it. we provide all of the nutritional information on our product pages. please contact us if you have any questions.